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FiLThYFreaK

Move server to US

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Posted
2 hours ago, JimValentine said:

Don't care where it's hosted, could be China or Middle East for all I care.

But it's never up, and I really feel like I've been cheated out of my donation.

I understand that there are issues that come up from time to time, but this level of downtime is unacceptable, especially for a server of this scale.

Not expecting 5 9s uptime, but at least the server should be up the majority of the week, otherwise how can you properly RP? 

A donation is just that. You shouldn't expect any reward or gratification for a donation.

 

Server downtime is not Eclipse's fault. I assume the downtime is the result of a DDOS or a server hardware issue. It is the hosts responsibility to ensure customers receive the services they are paying for. Even though it was Easter weekend, allowing an extended outage like this is a poor business move; they surely could have paid staff overtime to ensure affected customers could be given the support they are entitled to.

Posted (edited)

-1, There are many people all over the world who are able to speak English, although, it is not their mother tongue. We have many players from Asia, Especially the Middle East.

Edited by GoldenEye
Posted

It's unlikely that the server will be moved to NA, unless there's a huge demographic change in the community, also, please remain patient while we attempt to resolve the current issue.

Posted
11 hours ago, ItsElemental said:

majority of the -1's and +1's are more just based on peoples ping and completely biased lmao

Dont know how hard it is to move a server and i imagine it is pretty hard so thats why i gave it a -1.

Posted

You're talking about countries with the first language being English, all over the world are a lot of countries that can hold a conversation in English, down here is a map with the %'s of people in the countries being able to have a conversation in English. Keep in mind that I couldn't find a map that's up to date, this information was from 2012.
image.png.e501288d09a20400597888cd4e7d8b27.png

-1

Posted

First of all: We are just about to get a new server! Dont want to have to wait again!

 

Secondly: Would make it unplayable for most of the european players (which are a lot).

So nah. Please keep it in Europe . 

Posted (edited)

Huge -1 . Not slagging off the US but most Europeans are Bi-Lingual and its common enough to speak up to 3 different languages. Sure English might not be their native tongue, but I can guarantee you from speaking to some people its not far off and in some cases better than native speakers. 

Edited by Phil McGee
Posted

Mahoosive -1

It's not just down to the majority playerbase, it's also down to other factors (hosting costs for example.) Plus, it's a middle ground between both countries and as soon as it moves you'll get the same post but from a European or an Australian. There is no winning here unfortunately and the Owner is European so it'll most-likely stay European.

Posted

@FiLThYFreaK i don't think so if it would be a good move to do that, cause 80% of server players are from EU mainly, if you will move the server to US, all EU players for every US player at the shoot out  will be desyncing, lagging , which will cause complains that cant shoot someone cause of ping and so on

Posted

Hi.

The founders reside in Lithuania.. its only sensible to base the server out of the EU to yield optimal speeds for the founders when pushing updates.

Posted

-1 Just because EU is not a big native english speaker place, does not mean that people can't speak it. Most countries teach English in schools and 3rd languages if you choose so, so the language argument is a really poor attempt just to get the server over for a better ping.

Additionally a part of the Dev team for the server (if not all maybe) are EU based, so just makes sense.

 

Posted

The server location is not planned to move any time soon. As stated above, the vast majority of players are not located in that region. 

Thank you for your suggestion.

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