Please Make Impound Lot Automatic

[Gramz]

On 3/16/2023 at 8:31 PM, Tucccci said:

I think this is a Happy medium. I hate to play devil's advocate but I actually love chatting people up on Dale at the impound lot lmao. I generally-Would prefer to chat someone up at the impound lot than arrest someone + The people are usually happy to see an LEO which is a pretty uncommon interaction elsewhere between criminals and cops.

^ Impound lot being one of the few places where we see the rare event: sworn enemies treating each other with kindness and respect, gratitude and patience. 
I'm paraphrasing Xoxa here but having the impound lot work more like /mechanic and /newsagency or giving the people some indication of estimated wait time would be great. 
 

[KocKo]

47 minutes ago, Gramz said:

/mechanic and /newsagency or giving the people some indication of estimated wait time would be great.

I don't think that this would work well, since with /mechanic and /newsagency, it shows exactly how many people from each faction are on duty. Crims can abuse this by checking how many PD/SD units are on duty, then heading off to do crime, like robbing a bank when the minimum ammount of cops are on duty, or kidnapping an officer for financial gains...

A wait time would be okay, but there is practically no way to predict how long it would take for a unit to respond, as crime just happens, crime doesn't have a set time...

[Gramz]

23 minutes ago, KocKo said:

I don't think that this would work well, since with /mechanic and /newsagency, it shows exactly how many people from each faction are on duty. Crims can abuse this by checking how many PD/SD units are on duty, then heading off to do crime, like robbing a bank when the minimum ammount of cops are on duty, or kidnapping an officer for financial gains...

A wait time would be okay, but there is practically no way to predict how long it would take for a unit to respond, as crime just happens, crime doesn't have a set time...

Agree with the bulk of this. Even if the response to /release is "your request has been made" then "your request has been accepted, officer on the way"  if/then "officer called to emergency, your request is back in the que at dispatch" 

 

[xMysticZx]

+ 1, great suggestion needs to be implemented some how. I like Xoza’s suggestion a lot, that could work very well within the server. Either way, something had to be done because I can’t even count the hours I’ve spend idling at the impound waiting for a car I need and I know it’s not just me 

[AtlasOLimbo]

On 4/3/2023 at 8:19 PM, Xoza said:

This has been suggested multiple times already and has been turned down / not implemented.

Officers do need to be involved in some way, and you shouldn't be arrested for making a non-emergency call as officers can mediate priority on their own as they do with all calls.

One solution could be implementing a lightly automated / remote, but involved request system like calls, through the MDC.

1. Player requests the car they want and how they want it delivered (parking/impound).
   • With a cooldown of 15 minutes, that way a player can't request multiple vehicles at once, or rerequest the same multiple times.
2. Law Enforcement MDC gets a 'call' with license information and a [Release] / [Deny] button.
   • Requests expire after 15min, like calls have an expiration.
3. On Release, the booth at impound informs the owner of the success (they must be at impound for the release to process).
   • If denied, it will not inform the player, but will instead still remain in a 'pending' state, allowing the officers time to engage with or call the player if needed.
4. The vehicle is delivered to the nearest parking lot, or impound spawn.

When LEO aren't on duty at the 15min expiration time, full automation would take affect. The difference being that it 'auto accepts' it based on very strict requirements. This being active license held, 24 hours after prison time, and no outstanding tickets. Else it just denies it, allowing you to request again.

@XozaJust got cited 'misuse of a gov. hotline' for the following. 
:/

[Pegasus_]

On 4/6/2023 at 7:57 AM, AtlasOLimbo said:

@XozaJust got cited 'misuse of a gov. hotline' for the following. 
:/

Which you should since there’s already an impound bell. At mission row it’s fine cause there’s no buzzer, but when there is an option already you shouldn’t go around that system.

 

 

Edited April 7, 2023 by Pegasus_

[Alannn]

-1

[Frewer]

please 

[PoliceMan101]

What do you mean make it automatic ?

Waiting for cops for 45 minutes alone after a long day of work in real life is the best type of roleplay..................


+1

[Xoza]

On 4/7/2023 at 1:40 AM, Pegasus_ said:

Which you should since there’s already an impound bell. At mission row it’s fine cause there’s no buzzer, but when there is an option already you shouldn’t go around that system.

https://gov.eclipse-rp.net/viewtopic.php?t=105513#GC05
GC05 - Misuse of Government Public Safety Radio Frequencies or Hotlines
Any person who disrupts, impedes, or otherwise interferes with transmission over a public safety radio frequency, or improperly uses a government hotline that is intended for emergency assistance, for non-emergency-related situations.

---

It used to be a Misdemeanor, so it has been improved. It really depends on how it's translated and how long you've been there or how many times you've pressed the buzzer.

If you arrive and call it in without buzzing, sure, it makes some sense, because you're calling instead of using the intended buzzer. However, the Citation does not say you can't use it for non-emergency uses nor does the hotline indicate it is for 'emergency use only'.

If a system needs improvement in the eyes of a user, humans find ways to improve it to their benefit, in ways that work, whether intended or not.

---

A simple first step solution I just thought of, pertaining to this, could be, when you press the 'buzzer', it generates an MDC call, instead of a chat line notification officers miss all the time.

 

Edited April 8, 2023 by Xoza

[Jett_J]

The impound lot has one simple fix that doesn't require automation. Indicate which impound lot is being buzzed instead of just saying "There is somebody requesting assistance at the impound lot". SD and PD don't know which lot the person is at unless they drive to one.

I'm sure people would agree with me when I say that I would be much more likely to go to the impound lot if I know someone is at the lot I'm going to.

Edited April 8, 2023 by Jett_J

[Xoza]

3 hours ago, Jett_J said:

The impound lot has one simple fix that doesn't require automation. Indicate which impound lot is being buzzed instead of just saying "There is somebody requesting assistance at the impound lot". SD and PD don't know which lot the person is at unless they drive to one.

I'm sure people would agree with me when I say that I would be much more likely to go to the impound lot if I know someone is at the lot I'm going to.

While I don't support full automation and I offer ideas of some, I also support the less or.. what we have here/now or easier improvements.

Indicate lot and put the buzz/call into the MDC queue.

It doesn't matter who it is, officers miss things, because they deal with a flood of information all the time. Putting things into a 'duty queue' is better than just slapping into chat randomly.

Edited April 8, 2023 by Xoza

[Valkyrie]

On 4/8/2023 at 9:47 AM, Xoza said:

 

If you arrive and call it in without buzzing, sure, it makes some sense, because you're calling instead of using the intended buzzer. However, the Citation does not say you can't use it for non-emergency uses nor does the hotline indicate it is for 'emergency use only'.

 

 

It is more than implied that 911 is an emergency line. It doesn’t have to be explicitly stated that it is. 

[KonaKealoha]

On 3/16/2023 at 10:00 AM, Trall said:

-1 THIS RUINS THE BEST RP IN THE SERVER WAITING 30 MINUTES FOR A COP TO DRIVE PAST ME OR ARREST ME FOR CALLING THEM.....

+1 MILLION

You only wait 30 minutes?... 

[JamesMorgan]

-1 the issue is not that the officers are not coming the issue is that they dont know which impound they are using the command from. As a Deputy it really sucks because I go to the impound and no one is there bc they are at the City....Please just make it say: someone is at the Impound at (Location) 

[dnalevelc]

For the love of god please do this. I have been waiting at impound for 50 minutes - unable to RP or do a single thing because no cop will respond to the /release  - that ive done every 5 minutes for 50 minutes now. That is 10 times and cops have refused to come.

[SquirtleSquad]

2 hours ago, dnalevelc said:

For the love of god please do this. I have been waiting at impound for 50 minutes - unable to RP or do a single thing because no cop will respond to the /release  - that ive done every 5 minutes for 50 minutes now. That is 10 times and cops have refused to come.

LEOs don't refuse to come. 9/10 times its cuz they're tied up in another situation, or get pulled into a situation while enroute to impound. Like say a vehicle traveling 200km/h down a city street for PD.

[Requiem]

Or more recently, if its during the night shift, there have literally been only 1 or 2 PD on shift for hours. They are the only unit around to respond to all calls coming in. I can attest to this as last night that was me. 

[Bluewisp8]

+1. As someone who played in the later NA hours, when the server population is very small, there is almost no cops on duty and I can be just standing waiting at the impound lot for a cop to show. And from what I've seen, cops do not enjoy doing impound RP. They see it as a chore rather than an enjoyable way to create RP. 

I understand that it alerts cops to possible wanted individuals requesting a release, however to continue giving cops this advantage, why not just have a 4-5minute loading time in the case that an automatic system is implemented. That way, cops can see wanted criminals doing a release, and give them an adequate amount of time to drive over. 

[Bala]

I hear you and I know it's rough, but PD/SD just needs to sort its activity and you won't notice it, it's a little rough right now.

I wouldn't say I enjoy Impound RP but it's quite nice being able to have a neutral interaction with a crim where no one is trying to get something over the other. If we automated, we'd lose that.

[Cyrus Raven]

6 hours ago, Bala said:

I hear you and I know it's rough, but PD/SD just needs to sort its activity and you won't notice it, it's a little rough right now.

I wouldn't say I enjoy Impound RP but it's quite nice being able to have a neutral interaction with a crim where no one is trying to get something over the other. If we automated, we'd lose that.

There other ways this can be achieved. Community Policing style initiatives, patrol on foot in high-traffic areas, etc... The main point is that for Impound specifically, there seems to be a lot of people who have issues with it (this increases x100 fold when outside of peak hours). Even with an activity increase, the current impound system has been complained about multiple times.

I understand stuff like impound reports are important, especially for investigative RP and I personally don't want to see it completely automated. However, a similar system like LSC and Bayview could be added where if less than three LEOs are on-duty players are able to automatically pay for and retrieve their vehicles provided they have no warrants.

No one attending impound because of active RP that ties up most Officers is understandable, but not being able to retrieve a car from impound because of lack of players on-duty is mainly an OOC issue that should be met with an OOC solution imo.

Edited June 15, 2023 by Cyrus Raven

[SquirtleSquad]

3 hours ago, Cyrus Raven said:

There other ways this can be achieved. Community Policing style initiatives, patrol on foot in high-traffic areas, etc... The main point is that for Impound specifically, there seems to be a lot of people who have issues with it (this increases x100 fold when outside of peak hours). Even with an activity increase, the current impound system has been complained about multiple times.

I understand stuff like impound reports are important, especially for investigative RP and I personally don't want to see it completely automated. However, a similar system like LSC and Bayview could be added where if less than three LEOs are on-duty players are able to automatically pay for and retrieve their vehicles provided they have no warrants.

No one attending impound because of active RP that ties up most Officers is understandable, but not being able to retrieve a car from impound because of lack of players on-duty is mainly an OOC issue that should be met with an OOC solution imo.

Yes, there are scripted things that can be implemented, but being LEO yourself, you're aware that there are other procedures and checks that need to be done as well. All those would have to be covered, and any updates to the Penal Code would then have to be scriptly changed again. I don't think that Penal Code changes happen often, but it's something to consider.

 

Just note, I am not against automating it, cuz between 12am - 4am UTC, I hate having to immediately close 911 calls that come in from LSPD's Impound about getting a car out, since I'm on a scene where a gang wiped out another gang, a person is robbing a house, someone decided that it's okay to travel at 240 down San Andreas Ave, someone pulled a gun out at Burgershot, someone tried to stab me at a traffic stop, and is screaming at me at Pillbox after he had to be neutralized, the list goes on. A lot of times these threads come up, because of "night shift" RP. It sucks, I get it, but as of yet, Xoza's suggestion is the best that I agree with. 

Edited June 15, 2023 by SquirtleSquad

[SquirtleSquad]

I want to offer this scenario which I know we'll encounter a lot of on night-shift.

Quote

 

Person is arrested just for VF01 - Evading an Officer. 60 months (minutes) prison sentence, 24 hours license suspension on their Driver's and Trucker's license. They are released an hour later, they get to Impound, say it takes 30 mins as they need to wait for a ride/cab, now they have 22.5 hours left on their suspension. There's 3 LEO units on shift, and the system automation is in place. They can go in and get their vehicle out, and pay for the Impound fee, which can be cheap, or a lot depending on the vehicle class.

You pass them going opposite direction, for the sake of argument, traveling at 80km/h, see the vehicle, and "recognize the face". You know you just arrested them, or they were just arrested not long ago, and do not have a valid license. You pull them over. Now they can be charged with VM02 - Operating a Vehicle with a Suspended License, 25 month (minute) sentence, and ANOTHER 24 hour license suspension on their drivers and truckers.

Rinse and Repeat.

 

This can build up how long it takes to clear and be fine to drive without worry, but I can also see instances where getting "VM02 - Operating a Vehicle with a Suspended License" can be used in a court case somehow to justify that they didn't know they couldn't drive on a suspended license, or know their license was still suspended since their vehicle was released from impound.

Now, you can argue that if they have multiple vehicles, then what's the difference anyways. Well the difference is that this is the same vehicle that was impounded earlier, and if you were the one who impounded the vehicle, or part of the arrest scene, then it doesn't make sense from a RP standpoint. Also, if you only own one vehicle, then yeah, the fees and such can add up.

I can just think of a few things that would be needed set into place to ensure that

1. The driver getting their vehicle actually gets it and doesn't need to wait hours since there's few LEO's on-duty
2. The driver isn't at risk of losing their license for another 24 hours, as well as having to pay impound fee after impound fee

 

[Rexeis]

please implement this - waiting for hours is honestly ridiculous when you're just trying to rp 

[Puzzling]

How about we make it were if you do the command, stay in the impound lot area, for lets say like 10-15 minutes and nothing happens then you can get your car back? This gives ample time for one officer to break off from a 4 stacked traffic stop or someone at the desk to finish up with the work they are doing and head over.