Refund Requests

[HobGoblin]

Either remove refunds from forum reports or change the refund request amount from 25k to 100k. This would discourage reports filed solely to recover assets. I believe you'd observe a decrease in forum reports if this were tested.

[alexalex303]

They should be removed entirely, the only incentive to report someone should be to deal with a huge rule break. If you give people assets, of course they will overuse report system.

[Jordan]

I would like to see what criminals feel about this as they are the ones constantly losing assets due to a multitude of things such as cheaters, rule breakers etc. Either way its not like you put in a refund request and its immediately accepted. There's a group of staff that oversee the situation being requested for a refund before issuing a refund or not. Not a fan of removing them entirely. If im in a lab and I get shot and killed by someone with ESP and Aim yeah im gonna need a refund cause the way I lost my assets was completely unfair. 

[Eliza]

I am indifferent to this, I don’t care if we remove them or not, but I think glitches should still be eligible for refunds.

[alexalex303]

39 minutes ago, Jordan said:

I would like to see what criminals feel about this as they are the ones constantly losing assets due to a multitude of things such as cheaters, rule breakers etc. Either way its not like you put in a refund request and its immediately accepted. There's a group of staff that oversee the situation being requested for a refund before issuing a refund or not. Not a fan of removing them entirely. If im in a lab and I get shot and killed by someone with ESP and Aim yeah im gonna need a refund cause the way I lost my assets was completely unfair. 

the vast majority of refund requests are because of dm and nonrp, not cheating, we can make an exception for cheating but we should remove ASSET incentives from player reports in a roleplay server, otherwise it sends a wrong message, that this is an asset based server where assets are king.

Edited September 25, 2025 by alexalex303

[Jordan]

29 minutes ago, alexalex303 said:

the vast majority of refund requests are because of dm and nonrp, not cheating, we can make an exception for cheating but we should remove ASSET incentives from player reports in a roleplay server, otherwise it sends a wrong message, that this is an asset based server where assets are king.

I understand this but if this is the case then a lot of people would be needlessly losing their items which they had to work for due to people who break rules. Me personally, im not a fan of the idea of losing something you've worked hard for because someone else breaks the rules all whilst you were trying to follow them. Like for instance:

Im sitting in a lab cooking, someone storms in no conversation, no demands, no roleplay whatsoever and just starts shooting me and I die. The person gets reprimanded but I just lost around 50k worth of stuff in a few seconds all because someone else broke the rules. To me that sounds a little unfair and unfortunately its something that happens quite often. It can be very demotivating to people that grind away at stuff like that.

[SteakHappy]

Ah yes, I can't wait to pull into a lab, get shot to death on sight by a new player, and not have the ability to have my heavy in my vehicle refunded. At least the new player gets a punishment!

Realistically, I dont think this would change much anyways. People report for more reasons than that they lost things. There are far more accepted reports than there are refund requests.

Edited September 25, 2025 by SteakHappy

[Hubie]

I understand the suggestion but honestly it makes no sense. Removing refunds isn't going to stop petty reports. 

Change the report system, not refund requests.  
 

[SquirtleSquad]

Players are entitled to file a refund request following a situation being voided from a rule break conclusion. There is currently no minimum value to which one can be filed. If the player who they were roleplaying with didn't break a rule causing a loss of assets, then they wouldn't be without their weapons, or money. So I don't see how removing or restricting the assets lost would be beneficial at all for anyone.

[Ritchie Stones]

On 9/25/2025 at 10:02 PM, alexalex303 said:

They should be removed entirely, the only incentive to report someone should be to deal with a huge rule break. If you give people assets, of course they will overuse report system.

next time you drop a crate by the server restarting and there is 500k worth of furniture in there i dont want to see you ever from this point on in the refund resuestsn deal ? 

what you are stating here is very riggid, there are things that have to be adressed, like that day people lost millions in furniture by the islands being cut to 500 furniture only, gladly thats fixed now, 

[alexalex303]

3 hours ago, Ritchie Stones said:

next time you drop a crate by the server restarting and there is 500k worth of furniture in there i dont want to see you ever from this point on in the refund resuestsn deal ? 

what you are stating here is very riggid, there are things that have to be adressed, like that day people lost millions in furniture by the islands being cut to 500 furniture only, gladly thats fixed now, 

refunds for bug reports are fine, refunds for player reports are my issue.