Jim_Wesson Posted March 26, 2021 Report Share Posted March 26, 2021 (edited) Date and time (provide timezone): Ongoing since UI update Character name: Kelson_Mathers Issue/bug you are reporting: Inaccessible Furniture Expected behavior: Accessible Furniture Evidence, notes worth mentioning, steps to replicate: Ever since the new UI to access furniture I've been unable to access any of my furniture at my house. Some pieces I was able to get to work by removing and replacing, but the remaining furniture can't be removed as they contain items inside. I've reported about this in the past but was told the new UI system still had glitches to be fixed and to just wait it out. Here I am, 6 months later, same issue. Recently, Invoker and Timmay from staff have investigated and tried their best to help but were left stumped. We came to the conclusion that this more than likely will require a dev's attention. Please halp. Edited March 26, 2021 by Jim_Wesson Link to comment Share on other sites More sharing options...
Jim_Wesson Posted July 26, 2021 Author Report Share Posted July 26, 2021 1 1 Link to comment Share on other sites More sharing options...
Jim_Wesson Posted August 6, 2021 Author Report Share Posted August 6, 2021 @Bala meaning its still an issue almost a year later. Link to comment Share on other sites More sharing options...
Ash Posted August 10, 2021 Report Share Posted August 10, 2021 @Jim_WessonIs this specific to your house or you no matter where you are? If your house, which property is it? Link to comment Share on other sites More sharing options...
Jim_Wesson Posted August 10, 2021 Author Report Share Posted August 10, 2021 @DrPathetic House specific. After they updated the UI, I had to remove all my outdoor furniture and doors just to be able to access them again. However, any furniture with items inside was unremoveable and remains inaccessable to this day. Its the therapists house from single player story next to the barbie house in Del Perro. Everything on the balcony remains inaccessable. Link to comment Share on other sites More sharing options...
Ash Posted August 10, 2021 Report Share Posted August 10, 2021 @Jim_WessonIt's inaccessible to everyone yeah? Also can you confirm if it's this one? Link to comment Share on other sites More sharing options...
Jim_Wesson Posted August 10, 2021 Author Report Share Posted August 10, 2021 To everyone, the options to open/search doesnt even come up. And yeah, plus the door in the back. The furniture in question is on the balcony. Link to comment Share on other sites More sharing options...
Jim_Wesson Posted August 10, 2021 Author Report Share Posted August 10, 2021 @DrPathetic Link to comment Share on other sites More sharing options...
Ash Posted August 10, 2021 Report Share Posted August 10, 2021 @Jim_Wesson Is this JUST outside furniture or is it all inside the properties also? Sorry for all the questions but it helps with narrowing the issue down for a potential fix later on Link to comment Share on other sites More sharing options...
Jim_Wesson Posted August 11, 2021 Author Report Share Posted August 11, 2021 @DrPathetic Not a problem, ask away. Its just the outside furniture. Link to comment Share on other sites More sharing options...
Elytra Posted August 11, 2021 Report Share Posted August 11, 2021 This is also happening to me, no matter what furniture I put down outside, I can't interact with it. Proof: https://ibb.co/rwkqSFN https://ibb.co/ZNNcyKb Link to comment Share on other sites More sharing options...
Jim_Wesson Posted August 13, 2021 Author Report Share Posted August 13, 2021 @DrPathetic so i noticed yall added a new ctrl+x feature to edit furniture, i will see if that helped with my situation and get back to you. 1 Link to comment Share on other sites More sharing options...
Jim_Wesson Posted September 7, 2021 Author Report Share Posted September 7, 2021 So the ctrl+x features work, but i can't edit the furniture because there are items in the inventory. And i can't clear there inventory since the text to access the furniture refuses to appear. Im convinced, there is a value on all my outdoor furniture set too low somewhere , specifically related to displaying the text to interact with furniture upon being within certain proximity. Admins tried to tp into the object to see if the text shows up, but the options to search/lock never show up. Link to comment Share on other sites More sharing options...
Elytra Posted September 11, 2021 Report Share Posted September 11, 2021 I noticed that when I place furniture behind and beside my house I can access it. I just can't access it when it's anywhere in front of the house. Link to comment Share on other sites More sharing options...
Osvaldon Posted September 14, 2021 Report Share Posted September 14, 2021 @Jim_Wesson hi, could you show me an image of where that furniture piece is? I might break into your house and have a look at it. Link to comment Share on other sites More sharing options...
Jim_Wesson Posted September 29, 2021 Author Report Share Posted September 29, 2021 No need, all my indoor furniture works. Its all the furniture on the patio/balcony thats broken. On 9/14/2021 at 5:13 AM, Osvaldon said: @Jim_Wesson hi, could you show me an image of where that furniture piece is? I might break into your house and have a look at it. Link to comment Share on other sites More sharing options...
Jim_Wesson Posted December 7, 2021 Author Report Share Posted December 7, 2021 Link to comment Share on other sites More sharing options...
Puzzling Posted December 7, 2021 Report Share Posted December 7, 2021 @Osvaldon I was trying to find the UI as well, here are pictures of the furniture with no UI Edit: I was looking for a offset UI but I couldn't seem to find it either, tried to look above and below the furniture as well. I went to Z: 0 and up a bit, but obviously searching everywhere is a bit much. Link to comment Share on other sites More sharing options...
clickclack Posted December 7, 2021 Report Share Posted December 7, 2021 (edited) I tested on cluster houses (Adjoining properties/houses) and I think that's what causing it. Try placing Cabinet/fridge furniture infront of the property and behind it there will be a portion in the sphere where UI won't show up. Edited December 7, 2021 by clickclack 2 Link to comment Share on other sites More sharing options...
Puzzling Posted December 7, 2021 Report Share Posted December 7, 2021 I know this is definitely a thing that happens, but the door is within like 5m of items for the most part 1 Link to comment Share on other sites More sharing options...
Jim_Wesson Posted December 12, 2021 Author Report Share Posted December 12, 2021 On 12/7/2021 at 5:10 PM, Puzzling said: I know this is definitely a thing that happens, but the door is within like 5m of items for the most part I replaced all doors as they didnt have a UI either until i removed and replaced them after the UI update broke them. I was able to remove them since they dont hold inventory but they WERE broken in the same manner as the rest of the furniture. 1 Link to comment Share on other sites More sharing options...
Jim_Wesson Posted December 12, 2021 Author Report Share Posted December 12, 2021 I realized you meant main property door but it reminded me I had to replace my balcony doors bc they didnt let me interact/lock/unlock them until they were removed and replaced. Link to comment Share on other sites More sharing options...
pixiejewels Posted February 20 Report Share Posted February 20 I just tested at the address shown above and I was able to edit the filled fridges on the balcony. (Don't worry, they are in their original locations still) It appears this has been resolved, but if you are still having issues, please let us know. Link to comment Share on other sites More sharing options...
