Shipping Orders Don't Show Available

[Xoza]

Date and time (provide timezone): Issue started 7/24/20 around noon.

Character name: Xoza Shadow (other players reporting the same issue)

Issue/bug you are reporting: When submitting an order, the order takes money and does not show for truckers under /vieworders

• Due to this issue, everyone is running out of supplies and stock, and stations are running out of fuel.

Expected behavior: Orders should be queued under /vieworders for truckers to fulfill.

Evidence, notes worth mentioning, steps to replicate: Orders Supplies > Check /vieworders > Check "My Orders"

   

Vehicle license plate number*: 

Edited July 25, 2020 by Xoza

[Luxas]

Can confirm this is happening, there is currently 4 stations out of fuel and another 2 with 2000 litres remaining. Meaning by the end of the day today we will be 6 stations unable to refill their stocks.

[Conner]

Can confirm this is happening too, Heavyflow placed a large number of orders yesterday afternoon (Over 200) which I assume broke the system. I was going to fufil the orders but then they all just went and any future orders that where placed, where showing in the chat box but not appearing on the /vieworders page.

Edited July 25, 2020 by Conner

[CycloneDavid]

Confirming two days of orders, one of which large on the 24th at 11.20am EST, and another on the 25th at 10.56am EST, for Ocean Grocery with the same issue. 

Edited July 25, 2020 by CycloneDavid

[XposeD]

Osvaldon is aware of the issue its due to too many orders being placed at one time im sure a fix will be on the way.

can also tell you your money is not lost and your orders are still in the database.

[Aron Simon]

3 hours ago, XposeD said:

Osvaldon is aware of the issue its due to too many orders being placed at one time im sure a fix will be on the way.

can also tell you your money is not lost and your orders are still in the database.

So once fixed we'll be able to order any vehicle as normal?

[Rukicake]

9 hours ago, Aron Simon said:

So once fixed we'll be able to order any vehicle as normal?

yes

[Aron Simon]

3 hours ago, Rukicake said:

yes

Cool

Edited July 26, 2020 by Aron Simon

[John Kovach]

Dear all ,

Maybe now is the time to change the whole ordering system, with some realistic pricing in place. Fuel order not bigger than 48000l as fuel trailer can hold max 48000l. 160 000 litres become automatically 4x orders. More jobs for us ... there is less and less people interested in trucking jobs. We need your help to survive! 
 

thanks for reading. 

[Osvaldon]

@Xoza hello, thank you for your bug report. A large amount of orders has exceeded the data limit and the menu could not receive order data from the server. This issue has been resolved in a recent server update.