Adrian Johnson Posted December 31, 2018 Report Posted December 31, 2018 Hello, I sometimes swap over to my 4G hotspot due to my internet is pure trash where i currently live, now it has always asked me about my 2 step verification code which is no problem. Now it tells me i have to verify my location and it should come a email but it does not send me an email. Why did this in first place get implemented when i have 2 factor verification and while its obviously not working properly??
Hazel Posted December 31, 2018 Report Posted December 31, 2018 Currently a very widespread issue with a lot of players, especially among those in Germany. As of now the only way to fix this is to directly contact the developers, nothing else can be done. Topic will be kept open as long as the issue exists.
Adrian Johnson Posted January 1, 2019 Author Report Posted January 1, 2019 (edited) Just to clarify it, I am living in the one and only country...Norway Country: Norway Account name: RaphaGoD When did this happen? Answer: 01.01.19 // So once again i had around 200 ping and it would not go lower and everytime that happens i instantly go over to my 4G hotspot which is always around 20ms (atleast pinging google.no) so this is not the first time i have done this and everytime i did it, it would just tell me to enter the Two factor verification code which i have on my phone so that has never been a problem and i always got access back to my account, but this time it shows me a red error code and tells me to verify my country (I am not a illegal immigrant so i should be allowed to keep playing) and when i then log in into my panel i click on the "resend verification instruction to email" thing and it won't send me anything. This is kinda uncomfortable due to i paid 10€ for VIP and the time keeps running. 10€ for VIP is pretty harsh monthly lets be real honest, so yeah. Did you share your account with anyone else? Answer: My Account has never been logged in from somewhere else than Norway, the country i live in. (IP's might be different) The reason for that is that i moved a couple of times within the past 2 years. I sent both NBDY and Osvaldon a msg on Discord. Much love and happy new year, Adrian Edited January 1, 2019 by Adrian Johnson
AnnoyingOne Posted January 1, 2019 Report Posted January 1, 2019 It seems that 2FA has been removed, as there is no way to enable it
Adrian Johnson Posted January 1, 2019 Author Report Posted January 1, 2019 Uuuuhh well that explains some stuff, really liked 2FA. Guess all i can do is waiting for the founders i guess.
AnnoyingOne Posted January 1, 2019 Report Posted January 1, 2019 Head admins can help with the verification too, but they will have to do it everytime, sadly.
Adrian Johnson Posted January 1, 2019 Author Report Posted January 1, 2019 I mean as long as i dont swap over to 4G again i should be fine? I only use static IP adress beside of the 4G hotspot.
Adrian Johnson Posted January 1, 2019 Author Report Posted January 1, 2019 Well @Osvaldon or @NobodyLTU can you two please help?
Commander783 Posted January 1, 2019 Report Posted January 1, 2019 (edited) 5 minutes ago, Adrian Johnson said: Well @Osvaldon or @NobodyLTU can you two please help? How to get it fixed fast by senpai developers in Discord: E-Mail change required: Username: XXX From: [email protected] To: [email protected] Cheers Edited January 1, 2019 by Com783
Adrian Johnson Posted January 1, 2019 Author Report Posted January 1, 2019 They don't answer me man thats the main issue hahaha, no love for norway n shit.
Adrian Johnson Posted January 1, 2019 Author Report Posted January 1, 2019 6 minutes ago, Com783 said: How to get it fixed fast by senpai developers in Discord: E-Mail change required: Username: XXX From: [email protected] To: [email protected] Cheers Also, i have not forgot my email due to i can login my panel and the panel also tells me to resend a verification email to my email. The issue is just i don't recieve it.
Adrian Johnson Posted January 2, 2019 Author Report Posted January 2, 2019 Hello again, The thread can be closed, NBDY took some of his free time to help me out. Again truly appreciate it. Regards, Adrian 1
Donovan Posted January 13, 2019 Report Posted January 13, 2019 Just a headsup for anyone who endsup having the same problem , in order for mail to arrive you need to log in on the PANEL and click the button that will basicly say " Send verification email " , after that you will receive an email in the matter of seconds
Hazel Posted March 4, 2019 Report Posted March 4, 2019 (edited) Topic Locked and Archived due to inactivity and the issue being resolved. Edited March 4, 2019 by Hazel
