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Philo

More in Depth Suggestion Monitoring | A New System for Suggestions

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This is a forum suggestion that would help with implementation of suggestions more. With the current system there is about 1500+ topics in the suggestions that is just there without proper monitoring. People just put suggestions and tend to forget about them. These suggestions are then buried with all other suggestions, that ends up being re-suggested with almost the same features later on after it is forgotten about. 

I would like an actual system for suggestions that would be monitored by senior support staff+. Regularly locking and archiving topics that are downvoted and that are impossible to implement. So a couple of additions are needed. 

Basic subforums we need:

  1. Archive (already there)
  2. Topics for deletions (these will include archived suggestions that were denied and 6 months have passed on them "so people are able to re-suggest in the future")
  3. Private subforum for support staff+ only access Named: "Approved Suggestions Pending Developers Approval" that accepted and upvoted suggestions are approved and copied there so staff members can go more in depth in. Having a more precise and in-detail discussion regarding the suggestion. That suggestion should be locked with a reply from staff members "Suggestion approved and copied to staff private board of discussion - Pending implementation" Once it is approved by Nbdy or Osvaldon for developing the reply should be edited to " Approved implementation" and the topic becomes a pinned locked topic until it is implemented.

 

How would this system work?

So a person starts with checking the "Read before posting" topic which will state rules and guidance to follow while posting a suggestion. These rules and guidance will include the following rules:

  • Your suggestion should not be an ongoing suggestion so please go to current suggestions and check whether your suggestion is there or not. Otherwise your suggestion will be instantly locked and moved to "Topics for Deletion Sub Forum"
  • Your suggestion should not be an accepted suggestion so please go to current suggestions and check locked topics, make sure they are not pending development.
  • Your suggestion should not be a suggestion that is currently approved by a developer and is being developed, check pinned locked topics in the suggestion board.
  • Your suggestion should not be a denied suggestion that's been denied in the previous 6 months. Check suggestion archive sub board.
  • When voting on a suggestion you should include a reason to why you're agreeing to the suggestion. Otherwise your vote is not going to get included.
  • Suggestions with 80% positive votes and average of 20 votes will get approved. 
  • Suggestions that fail to reach the mentioned amount of votes within 10 days will be denied and archived for 6 months as community showed no interest in it.

Voters should follow this form when voting.

 

Quote

 

Opinion on the suggestion (+1/-1):

How many characters do you have? 

Which character is the more dominant one (more playtime?) legal/illegal:

Why was your vote as stated before?

 

 

So what happens to denied suggestions?

Suggestions that are denied are put in archive that will be regularly monitored by the support staff member(s) assigned monitoring over suggestions board. They will monitor the archives and every archived suggestion that has been archived for over 6 months will be moved to the "Topics for Deletion" board that is been mentioned before. 

 

So what happens to accepted suggestions?

They will be copied to the staff private suggestion board by a senior support staff+, after they have had a majority of upvotes from the community where it will undergo further discussion between staff members only. Coming up with a conclusion whether it is worth developing or not and whether it is a good idea or not. The original topic in the suggestions board will be locked with a reply mentioned above "Suggestion approved and copied to staff private board of discussion - Pending implementation". Once it is approved by Nbdy or Osvaldon for developing the reply should be edited to " Approved implementation" and the topic becomes a pinned locked topic until it is implemented.

 

So where should we start?

As you all see, currently there is well over 60+ pages in the suggestion board with over 1500+ suggestions unattended. Since this is a new system with more seriousness to it. Last 55 pages of suggestions should be moved to topics for deletion board that will be made. And starting with the last 5 remaining pages as a startup for a whole new idea and way to work on suggestions. HOPEFULLY it turns more efficient and more attended as expected.

 

How would we encourage people to participate in suggestions as voters?

It should be a requirement to be able to join the support team or the staff team to participate in such community activities to help develop the community. This shows your dedication towards improving the community and its thrive to succeed.

 

Edited by Philo
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-1 for many reasons including but not limited to staff availability/responsibilities, suggestions promoting conversation, suggestion revival, process of implementation, and much much more. The suggestion section of the forums is a predominantly community ran area that only really requires staff involvement for archive of over the top/non-implementable suggestions or at the request of the poster. Forum members are encouraged to search for similar suggestions already and if they do not, other members do well to link similar suggestions. One of our lovely staff members @Kris already did a tremendous amount of work sorting through and archiving many suggestions. I do not see the need for mandated monitoring and adjusting of such a heavy flow area of the forums.

Edited by Aldarine
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+1

I would love to see more organized forums suggests with more input and process in addition to decisions if something is going to be implemented, or alternate ideas and create a process into development if approved by the development team.

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