Frustrated player here. Tired of the impound. Police impound your vehicle, and then make it a huge pain in the ass to get your vehicle back. I have literally been standing at impound for a RL hour waiting for police to show up. That's why I am taking the time to type this. I think the impound needs to change in one of five ways.
Automate the impound, like tickets. Allow players to obtain their own vehicles back without waiting on PD, who take hours to show up.
Force PD to keep someone stationed at Impound to serve the people, releasing vehicles.
Give mechanics control of the impound, so they can take it over and actually give people's vehicles back.
Remove the impound, since PD can't be responsible for it's operation.
Create a new official "security" faction, who would assume control of impound, and other NCZ's, as well as prisoner transport from PD to Bolenbrooke.
Would love to hear any other ideas. Thanks for reading.
EDIT: Formatting