itzkain Posted September 24, 2017 Report Share Posted September 24, 2017 Date and time (provide timezone): 4:40 PM Eastern Time 9/21/2017 Character name: Charles Black Issue/bug you are reporting: Every time I try to login the authentication thinks I'l logging in from a new location even though it is the same place. Then I enter the code, and it does nothing. It sends me back into the login menu. I try to login again but it says that account is already in-game. Evidence, notes worth mentioning, steps to replicate: VID_20170924_165317067.mp4 Link to comment Share on other sites More sharing options...
InfamousFelix Posted September 25, 2017 Report Share Posted September 25, 2017 @itzkain It's a simple solution actually if you're using the authenticator. If you're using the authenticator, when you go to log in, put in the code, and CLICK enter, don't press enter on your keyboard, boom, problem solved. Hope this solves your problem! -Felix Link to comment Share on other sites More sharing options...
NoewUH Posted September 27, 2017 Report Share Posted September 27, 2017 Have you attempted to restart your client? Often times, if you fail logging in with the Authenticator, as Felix mentioned before me, the server will think that you have already gotten ingame. Simply restart your game, and when you are required to login with the Authenticator, press the "enter" button, instead of the "enter" key. Link to comment Share on other sites More sharing options...
Eriksen Posted September 28, 2017 Report Share Posted September 28, 2017 The devs are aware of the issue, so it should eventually be fixed.Locked and rejected as theres already another thread regarding the bug. Link to comment Share on other sites More sharing options...
