edydanila96 Posted May 31, 2020 Report Share Posted May 31, 2020 (edited) Hello, today I manage to loose more than 16k on poker due to the ongoing issues with the poker system. As you can see in the screenshot below I haven't received anything in that hand while I had the same cards as the person that Won 32k. Both of us had two pairs but he won and I didn't. Now please can you return the money that I lost as in normal circumstances of poker.. this wouldm't happen. You have to dedicate a good 2 hours to make 16k in real life on eclipse by working. Thank you. Eduard. Edited May 31, 2020 by edydanila96 Link to comment Share on other sites More sharing options...
Heisenberg65 Posted May 31, 2020 Report Share Posted May 31, 2020 image link is broken and id you both has the same cards then the card type matters, like A Spades is higher thank A clubs Link to comment Share on other sites More sharing options...
edydanila96 Posted May 31, 2020 Author Report Share Posted May 31, 2020 Link to comment Share on other sites More sharing options...
Heisenberg65 Posted May 31, 2020 Report Share Posted May 31, 2020 He got A&K means the kicker is K, you got K&A, means the kicker is A, so in this case he has the higher cards Link to comment Share on other sites More sharing options...
edydanila96 Posted May 31, 2020 Author Report Share Posted May 31, 2020 dude we both got a and k which is the same, It doesn't matter the order, we both got two pairs just different types, don't talk nonsense if you don't know poker. Link to comment Share on other sites More sharing options...
Jleoni Posted May 31, 2020 Report Share Posted May 31, 2020 (edited) 54 minutes ago, Heisenberg65 said: He got A&K means the kicker is K, you got K&A, means the kicker is A, so in this case he has the higher cards There is no suit ranking in hold 'em (and the table does not abide by any type of suit ranking). Also, the order of the two cards in your hand makes no difference...kicker just refers to the cards that are outside of the scope of your maximum hand. As the OP has cash still remaining then, according to the table rules, he should have split the secondary pot or $32,025, so he was owed $16,012 I think the correct route to go with this would be to create a refund request (under Transfer & Refund request section), however as your losses of 16k did not meet the 25k threshold I can't imagine it being accepted. Edited May 31, 2020 by Jleoni Link to comment Share on other sites More sharing options...
Heisenberg65 Posted May 31, 2020 Report Share Posted May 31, 2020 maybe im wrong, sorry. Link to comment Share on other sites More sharing options...
Rykarch Posted June 2, 2020 Report Share Posted June 2, 2020 Yup, had the same happening to me today and even the guy who won all the pot which had big raises of mine was shocked at how the money didn't get split if we had exactly the same cards.. Link to comment Share on other sites More sharing options...
PurplePlant Posted June 3, 2020 Report Share Posted June 3, 2020 This has been an issue sense the start, pots don't split like they normally would. There are similar posts to this one already suggesting this be changed 1 Link to comment Share on other sites More sharing options...
Architer Posted June 19, 2020 Report Share Posted June 19, 2020 Hello and thank you for creating a bug report! 1) Next time please amend your bug report to match the guidelines. 2) This is a duplicate report and you are able to find similar reports here in the bug report section. Pending archive. @Aieos Link to comment Share on other sites More sharing options...