[Forum issue] "You have used all of the attachment space you are allowed. Manage Attachments to free up space"

[Malcolm Carter]

Issue Being Reported: I have used up my attachment quota but don't know how to delete old attachments. When I try to upload a new picture, I am told that "You have used all of the attachment space you are allowed." and given a link to "Manage Attachments to free up space". This takes me to a list of my uploaded pictures but gives no way of deleting them to free up space.

Date and Time of Issue (provide timezone): 28/04/20 22:00 GMT

Your characters name: Malcolm Carter

Evidence and/or notes worth mentioning: How do I delete old image files in my attachments? The link that prompts me to manage attachments doesn't seem to allow me to delete them.

Thanks

[Osser3]

You can't you'll just have to upload the photos through imgur and use the link to post photos from now on.

[THNDR]

Hello @Malcolm Carter!

You have to delete the pictures from the original post. 

Here are the steps how to do it:

1. Click on my attachments

2.  You will come up to this page, then click onto the right of the topic and go to the post.

3. Edit the post and remove the pictures.

Note: This won't work if the topic is locked and prevented for editing, i.e on concluded forum reports. I suggest using i.e imgur to upload the photos to a link so that you won't be using the attachment quota.

 

Let me know if this worked!

Edited May 7, 2020 by Thunderboss

[Malcolm Carter]

Hi @Thunderboss

Thanks for the guide. However, this doesn't seem to work for me - when I edit these posts and remove the pictures, they still remain on my attachments. I have edited and removed all the pictures from quite a lot of old threads yet they remain on my attachment list with no real way to remove them permenantly. 

My workaround has been to just use imgur, and thank you for your help, but this does just seem to be broken, no? 

[THNDR]

@Malcolm Carter

Do they still show up in the attachments?

 

 

Edited May 7, 2020 by Thunderboss

[Malcolm Carter]

They do!

[THNDR]

@Malcolm Carter

When you edit the topic, make sure to press delete on the picture down bellow like this:

This way the picture dissapeared from my attachments.

Edited May 7, 2020 by Thunderboss

[Malcolm Carter]

The thing is, because I have already used my attachemnt space, it doesn't show me the uploaded images. I just get the "you have used all of the attachment space you are allowed. Manage attachments to free up space" message, and that link just takes me to my attachments page with no way to delete them.

[Kris]

@Malcolm Carter - You will have to upload it to an external image website (for example imgur) and then link it here - then it should automatically embed.

Sorry for the inconvenience.