Aieos Posted March 29, 2020 Report Posted March 29, 2020 Date and time (provide timezone): N/A Character name: N/A Issue/bug you are reporting: Verification emails, either for initial registration, location verification, etc. always give one of two different errors. Error 1: The link takes you to a page saying the link is insecure, and won't let the user proceed, this is the url3624.eclipse-rp.net that provides this error: NET::ERR_CERT_COMMON_NAME_INVALID, a workaround has been to tell users to try a multitude of different internet browsers until one finally lets them through to the panel, where the next issue arises. Error 2: After using the link to get to the panel, it'll state "Could not find activate code" and fail to verify their account. Steps to workaround this have been to have the user click the link multiple times, with a combination of being logged into, and out of the panel, until it finally works. It seems to be completely random on when or if it finally goes through properly. Expected behavior: All verification links should redirect to the panel without issue and verify the account without error. Evidence, notes worth mentioning, steps to replicate: Click a verification link and hope it can replicate for you, it seems to be randomly occurring, happening to about 60% of people who come through the Discord attempting to apply. Vehicle license plate number*: N/A
Osvaldon Posted March 30, 2020 Report Posted March 30, 2020 @Aieos hello, thank you for your bug report. In regards to the first error, how recent is the email message?
Aieos Posted March 30, 2020 Author Report Posted March 30, 2020 Users will report it happening on the first verification email they receive, after waiting 30-45 minutes for it to arrive, (they're incredibly slow sometimes). Sadly since I'm already on the server and use 2FA to authenticate, I can't experience this bug on my own to show you. But it should happen with any email, no matter how quickly it arrives to the inbox.
JakeInnit_ Posted March 30, 2020 Report Posted March 30, 2020 I've found the verification emails that come from logging into the server don't work so I just logout and log back into the panel. Ill get the error message tomorrow if I remember. 1
xJimmyx Posted March 31, 2020 Report Posted March 31, 2020 6 hours ago, JakeInnit_ said: I've found the verification emails that come from logging into the server don't work so I just logout and log back into the panel. Ill get the error message tomorrow if I remember. Yuh I got same message as like you.
