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Welcome! Hope you enjoy the server!

+1 Some great suggestions! The uber job sounds amazing too and the vehicle damage is definitely an issue! Anything over 25% tax is too much for sure, although this won’t change due to it potentially affecting the VIP revenue (Where the focus is). (DISCLAIMER: just to clarify in this section; I am in no way am I putting across a negative opinion or criticising in any way. Please don’t ban me) With the vehicle inventory space, I definitely agree with the concept. Amazing suggestion that I would love to see fed back to the devs!

Maybe it's my assumption from what I've experienced and confusion from the below; The above is whats stated in the guidelines, but in my personal experience I have not found this to be the case unless it's reviewed before the staff has given their reasoning. But unless im perceiving it wrong, I would expect two responses, one from the issuer explaining their reasoning as stated, and then a second response from the more senior staff giving the verdict. I have not seen this happen personally although I have not been game banned. I understand that discussions would take place in the background but I think communication would help resolve issues as it comes across like the issuer has given the verdict. Happy for this to be closed if I have gotten this completely wrong!

So pretty simple suggestion as stated in the title, basically as it stands now; a ban is issued, the appeal goes through but it's the issuer of the ban that responds and makes the decision. Whereas it should be a non-bias party that makes the decision and reviews the evidence. I get in some instances there will be some discussion in the background with regards to this with the staff team, but I know of some instances where this hasn't happened. Having the same person look at the appeal and evidence is like going to court and having the police officer that arrested you acting as the judge.... It allows bias, which I have seen massively with a couple of senior staff, and turning over a ban is them essentially admitting they're wrong, which I know a small minority will not do. I am very aware all game bans happen for good reason. If I am mistaken in any of this, then please, some clarity and communication would go a long way!

+1 - My main reason for supporting this is for the in game economy, too much money is just spawned in and handed out, ruining the economy. Need to encourage people to spend more money, but the end goal of saving up is also nice!

+1 makes sense to me

Unfortunately I do not believe I fall into this category and yet was timed out regardless for one comment. My post was not disrespectful nor was it spam, memes, shitposting, inciting violence/hate, rage-baiting or even anger/frustration that required a cool-down. In all fairness my comment was not constructive, but that is not a requirement for messaging in #general in Discord. At the very least, when appealed this should be taken into account. I understand it turned into spam and shitposting and these are the ones that should have been moderated, but there are definitely better ways of dealing with the situation than mass random bans and timeouts. Which leads me back to my point that when giving timeouts, they need to be for valid reasons; unless its a cool down timeout which should be for an hour as a warning. It is definitely not right to punish others for doing nothing wrong, and then punishing people differently based on their gender and factions they're part of is even worse. I do however understand the point that it was a hectic situation that got out of hand from a moderating point of view, but once the situation has been resolved, remove the week-long timeout or reduce it to an hour (really doesn't need to be a week, thats crazy), where you can't even post crash reports. And if the situation is as bad as it was on the weekend, then open up a two-way discussion or an anonymous complaints area to try and calm the issue. Mass banning and timing out will make people more frustrated and you wont attract new players or retain old players. I currently have no desire to RP in the server at the moment at all from this situation and it's a shame because I really do love this server. Just to say, this is exactly what happened and made the situation 10x worse. Personally I understand your point of view with new players, but you're not looking at the source of the issue, covering it up is no way near a solution to the issue that was being discussed at the time. New players are retained in the game with a happy community and positive, good quality RP, not with a player base that has been rendered unhappy by a high level member of staff. Facilitating discussion after noticing it and calming the situation down correctly would have been a far better course of action. Obviously I agree with timing out and banning actual rule breaks regardless of it being in the server or on the Discord. I have said what I feel needs to be said on my side so I will suspend my replies moving forward to allow others to constructively put suggestions forward.

To expand on this, I think simple communication would go a long way. To give an example; your response on the racing script changes was a first and amazing, everyone knew what was being suggested to the devs and noone felt ignored. I think on every other suggestion, people feel ignored because we don't know what gets passed on to Devs and when nothing comes of it, we get disheartened and give up. Back to the point at hand; I think the issue with this specific situation is that people got timed out for things that were not in the rules. If you time out people for negative opinions, then have a rule that states 'no negative opinions'; otherwise, as Bala posted originally, how are we supposed to learn from our mistakes? How are we supposed to prevent getting timed out when its random depending on who disagrees with you. I think 7 day timeouts are too much for 'cooling down', a couple of hours or even an hour maybe would be good. Anything longer would be for actual rule breaks in the Discord Server. I agree with the names part and when you appeal you find out who it is anyway later on; but you should definitely be given a reason as to why you were timed out or banned in the first place. Also I feel the appeals should not be handled by the banning party, but their superior. There has been a visible and obvious bias here and a conflict of interest that has been facilitated.

+1 I was also timed out, given no reason and had said nothing offensive, only a negative opinion about the newest update. I know who timed me out but the appeal was swiftly denied. I feel we should only be timed out for the rules listed above. I was not spamming my opinion nor did I say anything offensive. Being able to know the reason for a timeout would definitely help in not making the same mistake as the only other alternative I have now is to not interact at all.

+1 I think we should always be promoting good RP, it’s definitely becoming less common in the server. My ideal system would be as follows; your sentence has run out in DOC, and you need to physically make your way to the exit through a marker teleport or by using a command. Thus people can RP in DOC to their hearts content OR wait for a guard while RPing with others, so they can collect their stuff. Waiting in the waiting room by yourself isn’t fun. Pretty sure on my crim I have about 3 months worth of inventory in the locker! Adding a command to initiate the release would be extremely quick and easy to implement

Welcome! Hope you have fun!