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ElisabethC

Boxxy - IP tied to a ban that couldn't have been me.

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Issue Being Reported: When I connect to the English server (using direct connect or the RAGE menu), I am presented with a ban for a player on the Lithuanian server. I have never played on said server, nor has anyone on my home WiFi. I haven't played on any RAGE-server for the whole of '20, so there is absolutely no way this could have been me. I don't even know who this person is. I have had this issue once before after moving to a new location in '18, where NBDY was kind enough to solve this issue for me. Trying to connect to the Lithuanian server puts me in a loading loop. Logging into the panel goes flawlessly, I have no (perma)bans on my record.

Date and Time of Issue (provide timezone): 23/02/21 - 22:58

Your characters name: Elisabeth Cooper & Veronica Waters.

Evidence and/or notes worth mentioning: http://prntscr.com/1055z21

  • PogU 2
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Are you sure that's the appropriate place, as this is not a ban tied to my person? I wasn't the person that was banned - my IP is attached to this person on the LTU server even though I have no idea how that happened.

As far as I can remember, the forumspace for ban appeals is to re-evaluate a ban that was placed on your character/person. That isn't the case in this scenario.

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50 minutes ago, ElisabethC said:

Are you sure that's the appropriate place, as this is not a ban tied to my person? I wasn't the person that was banned - my IP is attached to this person on the LTU server even though I have no idea how that happened.

As far as I can remember, the forumspace for ban appeals is to re-evaluate a ban that was placed on your character/person. That isn't the case in this scenario.

It still needs to be investigated, so posting it in the ban appeals section would be your best bet, it's also viewed more often so it could resolve your issue earlier.

Edited by CoastalChain67
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