aon Posted October 1, 2017 Report Share Posted October 1, 2017 Hi, post any issues you're having in the comments below. Solutions to common problems (these have been reported as helpful for some people, keep in mind the client is super broken and what worked for others may not work for you): Invalid password error Solution - If your password contains any capatalization, make sure you type it out of game, then paste it back into game. Game crashing when logging in or every few minutes Solution - Disable shadowplay or playsTV; Verify game files; delete GTMP cache. If you have Windows Live Installed, make sure to turn the DVR Feature off, as well as any other overlay that you may have including steam. To disable the DVR feature on Windows Live, search under your start menu for the Xbox app, launch it, and go to the bottom settings tab, click DVR and Disable it. (Credit to InfamousFelix) Alt tabbing usually crashes the game also, so don't alt tab. Infinite loading when starting up GTMP Fixed by GTMP Can't see the login box Solution - Download this (click on the text), drop it into your GTMP folder and replace all files; Reinstall GTMP, restart your PC; Loading into singleplayer Solution - Restart everything - the game, the GTMP client, your PC; Switch to fullscreen from fullscreen windowed or vice versa; Verify game files; Download Visual studio x64/x86 and make sure .NET is installed or repair it (credit to Doobie); Reinstall GTMP; Crashing on game launch Solution - Reinstall GTMP (Credit to Brian Oconner) Access denied when updating Solution - Disable Windows defender video (Credit to King Zaki) Timeouting from the server No fix, wait for GTMP patch Has been fixed by NobodyLTU GTMP "Launching game", opens steam but never launches game Solution - Delete steamapi.dll in the game installation folder. Can't see shop/mors UI or game freezes when opening UI Solution - change your resolution to 1080p. Unfortunately, different resolutions are buggy. Fuel randomly disappearing from your car Solution - restart your game. (Credit to OsamaBigLag) Server crashes The source has already been identified and a workaround is being used, we're working on the fix. You can delete your cache by going to your GTMP folder > CEF and then delete the Cache folder there. I will update this thread with fixes as we encounter them. If you found a fix for an issue, please PM me in discord or leave a comment here. Post any issues that you have in the comments below. 2 1 Link to comment Share on other sites More sharing options...
aon Posted October 1, 2017 Author Report Share Posted October 1, 2017 Added fixes for loading into SP Link to comment Share on other sites More sharing options...
ReGress Posted October 2, 2017 Report Share Posted October 2, 2017 8 hours ago, aon said: Invalid password error Solution - If your password contains any capatalization, make sure you type it out of game, then paste it back into game. Maybe allowed in the system password without capatalization? Link to comment Share on other sites More sharing options...
Doobie Posted October 2, 2017 Report Share Posted October 2, 2017 (edited) I was getting the loading into single player bug, what fixed my issue was going back and redownloading both visual studio x64 x86, and making sure .NET was repaired and installed. I was missing one visual studio x64 for some odd reason. Hope it helps someone. Gl Edited October 2, 2017 by Doobie Link to comment Share on other sites More sharing options...
HighJack Posted October 2, 2017 Report Share Posted October 2, 2017 Invalid client whenever I try to enter a server? Any help? Link to comment Share on other sites More sharing options...
aon Posted October 2, 2017 Author Report Share Posted October 2, 2017 4 hours ago, Doobie said: I was getting the loading into single player bug, what fixed my issue was going back and redownloading both visual studio x64 x86, and making sure .NET was repaired and installed. I was missing one visual studio x64 for some odd reason. Hope it helps someone. Gl Added Link to comment Share on other sites More sharing options...
aon Posted October 2, 2017 Author Report Share Posted October 2, 2017 57 minutes ago, HighJack said: Invalid client whenever I try to enter a server? Any help? Are you using GTMP? Link to comment Share on other sites More sharing options...
aon Posted October 2, 2017 Author Report Share Posted October 2, 2017 - Added Crashing on game launch fix - Added Access is denied when updating fix Link to comment Share on other sites More sharing options...
aon Posted October 2, 2017 Author Report Share Posted October 2, 2017 You can delete your cache by going to your GTMP folder > CEF and then delete the Cache folder there. Link to comment Share on other sites More sharing options...
Phil McGee Posted October 2, 2017 Report Share Posted October 2, 2017 Im having serious frame rate drops going from 100+ down to 25 Link to comment Share on other sites More sharing options...
aon Posted October 2, 2017 Author Report Share Posted October 2, 2017 Probably nothing you can do about that Link to comment Share on other sites More sharing options...
aon Posted October 2, 2017 Author Report Share Posted October 2, 2017 - Server timeouting was fixed Link to comment Share on other sites More sharing options...
Phil McGee Posted October 2, 2017 Report Share Posted October 2, 2017 Its only since this update though. Ill read up on it. Link to comment Share on other sites More sharing options...
aon Posted October 2, 2017 Author Report Share Posted October 2, 2017 13 minutes ago, Phil McGee said: Its only since this update though. Ill read up on it. Yeah, this update broke a lot of things, so unless GTMP fix it from their side it's mostly gonna stay this way Link to comment Share on other sites More sharing options...
Phil McGee Posted October 2, 2017 Report Share Posted October 2, 2017 (edited) Is it just me or is the server very unstable, I log in and my keys dont work for turning on cars and chat etc? I then get disconnected and the server does not show in the server listings. Is it just a case of the server keeps going down? Edited October 2, 2017 by Phil McGee Link to comment Share on other sites More sharing options...
aon Posted October 2, 2017 Author Report Share Posted October 2, 2017 @Phil McGee The GTMP broke everything, yes. Besides a few things you can fix on your end, there's nothing we (the players) can do. The devs are working hard tho. Link to comment Share on other sites More sharing options...
aon Posted October 2, 2017 Author Report Share Posted October 2, 2017 - Added GTMP not launching game Fix Link to comment Share on other sites More sharing options...
aon Posted October 3, 2017 Author Report Share Posted October 3, 2017 - Added UI fix 1 Link to comment Share on other sites More sharing options...
aon Posted October 3, 2017 Author Report Share Posted October 3, 2017 - Added more crash fixes (Thanks InfamousFelix!) Link to comment Share on other sites More sharing options...
aon Posted October 4, 2017 Author Report Share Posted October 4, 2017 - 911 calls no longer crash the server Link to comment Share on other sites More sharing options...
aon Posted October 4, 2017 Author Report Share Posted October 4, 2017 - Added fix for fuel disappearance (Thanks OsamaBiglag!) Link to comment Share on other sites More sharing options...
Snake Posted October 5, 2017 Report Share Posted October 5, 2017 On 10/1/2017 at 2:12 PM, aon said: Infinite loading when starting up GTMP Solution - Wait for the next GTMP hotfix. A solution for this hasn't yet been found. This has been fixed in the latest hotfix. For me at least. Link to comment Share on other sites More sharing options...
aon Posted October 5, 2017 Author Report Share Posted October 5, 2017 @Snake Thanks, edited. Link to comment Share on other sites More sharing options...
etminari Posted October 6, 2017 Report Share Posted October 6, 2017 I have to alt tab each time i log into game. Workaround is to play game in window mode. (alt + enter on loading not ingame can work) Link to comment Share on other sites More sharing options...
Denni Posted October 6, 2017 Report Share Posted October 6, 2017 4 hours ago, etminari said: I have to alt tab each time i log into game. Workaround is to play game in window mode. (alt + enter on loading not ingame can work) Still happens to me in windowed mode. Link to comment Share on other sites More sharing options...