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pauledwards

Can not recieve verification email

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Posted
  • Issue Being Reported: I cant recieve verification emails for 3 days

Date and Time of Issue (provide timezone): 18/9/2020

Your characters name: Jade Edwards

Other player(s) involved: None

Evidence and/or notes worth mentioning: none

Posted (edited)

Thank you for taking the time to make this Forum thread.  The verification email can take up to 24 hours to receive.  Please be patient during this time and do not request multiple verification emails as each one will void the previous.   

Edited by Zack_Stevens
Posted

Hey @pauledwards !

Sorry to hear about you not receiving the E-mails. Have you checked you SPAM folder in the E-mail, or maybe sponsored. If they are not there, which format of E-mail are you using (Gmail, hotmail, outlook, live.co.uk (and others))? That can sometimes cause a problem, but as I know from it has been solved from our (ECRP) side. Make sure you entered the correct mail?

If you could provide any more information regarding the problem that would be lovely! 

Sincerely, 

RedFox




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