McJaffa Posted June 18, 2020 Report Posted June 18, 2020 I lost access to my panel due to forgetting to transfer over my google authenticator codes to my new phone. Is there a way to remove the authenticator from my account or otherwise get a new code set up for my new phone?
Luxas Posted June 19, 2020 Report Posted June 19, 2020 Hi @AfvalWagen, you will need to get in contact with a developer to get the 2FA removed from your account.
McJaffa Posted June 20, 2020 Author Report Posted June 20, 2020 I have already sent them both messages over discord over a week ago and sadly still no response to it so i was hoping maybe someone in the support stuff would also be able to remove it. But i will message them again.
Luxas Posted June 28, 2020 Report Posted June 28, 2020 Hello @AfvalWagen and thank you for creating a technical support query! - Have you been able to get a response from either of the developers yet?
McJaffa Posted June 29, 2020 Author Report Posted June 29, 2020 Hello @Luxas thank you for responding, I sadly have not yet received a reply from the developers. I have contacted Osvaldon 10/06/2020 & 22/06/2020 and NBDY on 13/06/2020 & 20/06/2020
McJaffa Posted July 15, 2020 Author Report Posted July 15, 2020 Just to keep this thread going, i have contacted both developers once more yesterday but still no response or access to my control panel, i am hoping we can solve the issue soon.
Kris Posted October 26, 2020 Report Posted October 26, 2020 Player has been online after this topic. Please create a new topic if you still require assistance.
