McJaffa Posted June 18, 2020 Report Share Posted June 18, 2020 I lost access to my panel due to forgetting to transfer over my google authenticator codes to my new phone. Is there a way to remove the authenticator from my account or otherwise get a new code set up for my new phone? Link to comment Share on other sites More sharing options...
Luxas Posted June 19, 2020 Report Share Posted June 19, 2020 Hi @AfvalWagen, you will need to get in contact with a developer to get the 2FA removed from your account. Link to comment Share on other sites More sharing options...
McJaffa Posted June 20, 2020 Author Report Share Posted June 20, 2020 I have already sent them both messages over discord over a week ago and sadly still no response to it so i was hoping maybe someone in the support stuff would also be able to remove it. But i will message them again. Link to comment Share on other sites More sharing options...
Luxas Posted June 28, 2020 Report Share Posted June 28, 2020 Hello @AfvalWagen and thank you for creating a technical support query! - Have you been able to get a response from either of the developers yet? Link to comment Share on other sites More sharing options...
McJaffa Posted June 29, 2020 Author Report Share Posted June 29, 2020 Hello @Luxas thank you for responding, I sadly have not yet received a reply from the developers. I have contacted Osvaldon 10/06/2020 & 22/06/2020 and NBDY on 13/06/2020 & 20/06/2020 Link to comment Share on other sites More sharing options...
McJaffa Posted July 15, 2020 Author Report Share Posted July 15, 2020 Just to keep this thread going, i have contacted both developers once more yesterday but still no response or access to my control panel, i am hoping we can solve the issue soon. Link to comment Share on other sites More sharing options...
Kris Posted October 26, 2020 Report Share Posted October 26, 2020 Player has been online after this topic. Please create a new topic if you still require assistance. Link to comment Share on other sites More sharing options...