That's why you have the forum.
Most of the questions that people ask in /report 1 are already answered multiple times on the forum / you can ask on discord, plenty of staff there too.
Bug / glitch reports - require proof and sometimes needs to be looked into before action can be taken, hence, a forum post is more useful than a /report anyway.
Rule breaker - Again, requires proof, requires a statement from all parties involved and needs to be looked into, sometimes even checking things such as logs.
URGENT Rule breaker - It's pretty much the only one that is better taken care of in game than on the forum, since it's faster and prevents further damage.
Just because you are lazy to make a forum report / bug report, it doesn't mean that we need admins in the middle of the night. Staff members have their own lives on top of roleplaying and doing staff work, and they do it out of their own free time, very rarely I actually needed an admin in game for something I couldn't sort out on the forum / discord and no staff was around. And I've been playing here since 2018.
You probably just joined the community so take some time to get adapted to it, I don't think you can find a better put together system than here anywhere else.