ronsabag45 Posted 17 hours ago Report Posted 17 hours ago Character to be refunded: Ace Jo Date and time of incident: 22/05/2026 at 11 AM GMT +2 Link to player/bug report (if applicable): Staff member who handled your in game report (if applicable): Requested refund (what and how much): 20K Description of incident resulting in loss: I was drilling into a safe inside a house robbery and there was no quick time for the drill visible on my screen, the alarm was sound and i lost the rest of the house robbery and lost my money investment of 20k... I don't have footage as my recording software does not work please help me i am aware this is hard to acccept without evidence but i honestly don't how to prove it... Evidence of loss: None, unfortunately... Quote
Carl Vespucci Posted 7 hours ago Report Posted 7 hours ago PENDING RESPONSE ――――――――――――――――――――――――――――――――――― Thank you for posting this refund request. After reviewing the request and evidence attached to it, I've decided that you cannot receive a refund at this time. Please review the below and amend your request. Please provide evidence of your personal loss via a screenshot or video of your inventory You have 48 hours to amend your request with the requested amendments. If you do not do it within this time, your refund will be denied. Regards, Senior Moderator Carlvespucci Quote