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My character is missing arms

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I am a new player, and I had this bug while creating my character.

Date and time (provide timezone): Permanent

Character name: Franck_Delpierre

Issue/bug you are reporting: My character's arms are invisible ( see the screenshot )

Evidence, notes worth mentioning, steps to replicate: I don't know if this will occur inside the game or just in the characters lobby. I will update this post after getting my application approved. To replicate the bug: you must choose the same upper clothes as mine.


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