Hello, Lilymay Bryd here: Lily walked by accident into this situation. When she came in, Charlie was already down on the floor. Lily asked what was going on and called out a 10-10: is dcc’s “secret” code, when there's trouble. And she wanted to protect her employees, that's her first priority. Kaito and Lily go way back. Kaito has worked at DCC for a while. The characters know each other pretty well. Lily knows that Kaito does stupid things sometimes. When Lily saw Kaito and Kopi, she didn’t believe it at first. Lily is the kind of person that likes to talk about situations. That’s why she responded with “no” at first, because she wanted to know what was going on and of course was upset seeing one of her co-workers laying down on the floor. As soon she realized something major had happened, she opened the door for him. In the past Lily has seen and heard a lot of stories of Kaito with guns, so for her it wasn't as shocking. I do realize saying “no” wasn’t the best thing to do, but in the heat of the moment i said it. And in the future I will make sure I will immediately do what is asked from me. Thanks for taking the time to read my side of the story.