snrhasay Posted August 17, 2019 Report Share Posted August 17, 2019 Issue Being Reported: Went to log in after being on vacation. Apparently banned? Went to check my Eclipse Dashboard to see what the heck is going on. It says "You are currently unverified.. Please check your email for the verification steps." then asks for a Google Authenticator which is enabled somehow? I don't recall ever doing that. So I get the authenticator on my phone and try to submit it to log in and nothing is working. I'd like some answers to a) my ban b) why I can't access my panel all of a sudden. Date and Time of Issue (provide timezone): August 16th 7PM MST Your characters name: Jory_Blam Other player(s) involved: N/A Evidence and/or notes worth mentioning: Haven't logged into my account in days. Never setup a Google Authenticator. I think maybe my account was compromised? Link to comment Share on other sites More sharing options...
snrhasay Posted August 17, 2019 Author Report Share Posted August 17, 2019 Update: Randomly refreshing the panel page and I gained access to my account. Everything looks good from here, no ban on file. I'll attempt to login and keep you all updated. Link to comment Share on other sites More sharing options...
snrhasay Posted August 17, 2019 Author Report Share Posted August 17, 2019 Able to access my panel, and everything looks good but sadly I'm still banned? Link to comment Share on other sites More sharing options...
snrhasay Posted August 17, 2019 Author Report Share Posted August 17, 2019 Posting on Ban appeals as well to make sure I'm covering all bases. Link to comment Share on other sites More sharing options...
snrhasay Posted August 18, 2019 Author Report Share Posted August 18, 2019 Bump. I've contacted admins through discord haven't received any solutions. Even when they tell me they have manually verified me. Still unable to log in. Link to comment Share on other sites More sharing options...
Emulsify Posted October 17, 2019 Report Share Posted October 17, 2019 Pending archive due to inactivity. Feel free to create another post if this is still an issue. Link to comment Share on other sites More sharing options...
