Donnie Lewis Posted June 16, 2019 Report Posted June 16, 2019 Date and time (provide timezone): 6/15/19 Character name: Donnie Lewis Issue/bug you are reporting: Purchased Credits through the eclipse panel to buy a Sultan RS but never received the credits. It has now been 4 hours since purchase. I received both the paypal and eclipse email confirming the purchase of 11500 credits and will provide if needed. Receipt # 0189-4069-7796-7449 Please understand that If I am not able to get the credits deposited into my account before I miss the chance/window to buy a Sultan RS I would like a full refund for this. Also, I have purchased credits before in the past and they took 5 mins or less to arrive. Thank you
Donnie Lewis Posted June 16, 2019 Author Report Posted June 16, 2019 Any Feedback? My card has been charged but nothing has been deposited into my account.
domis Posted June 16, 2019 Report Posted June 16, 2019 (edited) Hello, Contact one of the founders, only they can help you out. You can find their discords in the official ECRP discord. https://discord.gg/vPSrets Pending lock & archive. -domis Edited June 16, 2019 by domis
Osvaldon Posted June 17, 2019 Report Posted June 17, 2019 @Donnie Lewis as pointed out by domis, you should contact me over Discord and we can resolve this. 1
