Zombeelina Posted May 29, 2019 Report Share Posted May 29, 2019 5-29-2019 8:35am MST Zombeelina First step of Complete my profile is 'Eclipse Roleplay'. When I try to login I am not allowed because it says that my account don't exist. i can login and post to the forums so i am pretty sure this account exists. lol attached photo of error. steps to replicate - try to complete profile (been 3-4 days in a row now) Thank you for the help 1 Link to comment Share on other sites More sharing options...
isBrainDed Posted May 30, 2019 Report Share Posted May 30, 2019 Hello and sorry for the late response, are you using your IG account? The one you use to login to the server? 1 Link to comment Share on other sites More sharing options...
Zombeelina Posted May 31, 2019 Author Report Share Posted May 31, 2019 whats the IG account? Eclipse RP account - tried and doesnt exist Rage account - tried and doesnt exist FYI this is a new account, if that makes any difference i dont know. Link to comment Share on other sites More sharing options...
isBrainDed Posted May 31, 2019 Report Share Posted May 31, 2019 IG account is the one that you use to login once you are in the game. Link to comment Share on other sites More sharing options...
Zombeelina Posted June 5, 2019 Author Report Share Posted June 5, 2019 sorry about the delay, got sick I have tried Eclipse RP account - tried and doesnt exist Rage account - tried and doesnt exist rockstar account - tried and doesnt exist my husband got his to go through and helped me setup my account and he cant figure it out either. he said he signed in with either his Eclipse or Rage account and it worked but its not working for this account Thanks for the help Link to comment Share on other sites More sharing options...
Todd_Zacharius Posted June 7, 2019 Report Share Posted June 7, 2019 Hi, Zombeelina. I had the same issue for a long time as did many other people (you can search for "complete my profile" in bug reports). Today I fixed it by accident . Here is how you fix it: Click on the down arrow to the right side of your forum name which is displayed in the top left corner and log out of your forum account. Then log in with the data you use to log in into the server (IG). If your forum and ingame accounts are linked to the same e-mail, the system will recognize that both belong to the same person. Now it will ask you for another password confimation, here you use your forum account password. Completion completed. TL;DR - IG acc mail and forum acc mail have to be the same 1. Log out from the forums 2. Log into the forums with your ingame data 3. Verify by using your forum password Link to comment Share on other sites More sharing options...
Zombeelina Posted June 8, 2019 Author Report Share Posted June 8, 2019 Thanks. I will give this a try once i get home Link to comment Share on other sites More sharing options...
Zombeelina Posted June 15, 2019 Author Report Share Posted June 15, 2019 nothing seems to be working. Ill try again in a few weeks, maybe time will fix it...... Link to comment Share on other sites More sharing options...
Osvaldon Posted November 29, 2019 Report Share Posted November 29, 2019 @Zombeelina account name and password both are case-sensitive, you must enter the exact same characters as you do in-game. If you require further assistance, contact me over Discord Osvaldon#5009, I will gladly assist you. Link to comment Share on other sites More sharing options...
