I'm not sure what tools are available to admins in the server at the moment but I've seen very little in-game resolution to most of the RP problems I've encountered.
There are people running around with personal cars that have non-RP names, the very lowest level of quality control in RP. I report it in-game, I'm told to post it on the forums.
I try to RP with a guy that speaks entirely through /b and mixes OOC/IC constantly. People randomly shoot other people, blow up gas stations, nothing happens. Report in-game? Go to forums. Lol, Omg, Wtf - not really proper terms to use in RP, this is all over the place.
I've made multiple reports in-game and every response is "make a post on the forums". While I understand this is a system that works, what's wrong with quickly spectating to check the problem first hand? It's your server, people are breaking rules, it's not the complete responsibility of players to police that.
Then you encounter members of the PD and some of the community with a fantastic level of RP. There's no clear definition here. Is it meant to be casual RP, that's the impression I get as a new player.
I'm not sure what the target level of RP is but if you want to improve the overall quality, you can't expect players to control the quality for you. While many people post reports, there's probably 2-3x as many that don't do it because it's a long and cumbersome process.
Edit: Just read through the server rules - https://forum.eclipse-rp.net/threads/eclipse-roleplay-server-rules.258/ 95% of them are getting shit on. I've been here 3-4 days and I have seen nearly every single rule broken, multiple times by tons of people.
Half the players I meet stand in total silence because they don't speak English.
"Refusing to interact with other players in English will have you punished, repeated offenses may get you banned."
The rules need to be enforced if they are expected to be followed.