Miky Posted December 8, 2020 Report Share Posted December 8, 2020 Date and time (provide timezone): 07/12/2020 22:22 UTC General. Character name: Michelangelo Gradi Issue/bug you are reporting: joined the table and what i saw my cards were 2 aces. after the hand ends and what i saw is that my cards in reality were Ace and 4 (in chat) but i saw 2 aces wich conduted to the loss of the hand. Expected behavior: not really sure what happened my guess is that i joined in the moment when the hand started and it didnt load my cards in time so what i saw were the waiting pocket aces. Hoping for a refund of the pot i wouldve won. Evidence, notes worth mentioning, steps to replicate: https://streamable.com/0i4t5v Total Pot loss is 30000$ Link to comment Share on other sites More sharing options...
Miky Posted December 8, 2020 Author Report Share Posted December 8, 2020 Can i get some attention? Link to comment Share on other sites More sharing options...
Miky Posted December 11, 2020 Author Report Share Posted December 11, 2020 Its been 4 days already... Link to comment Share on other sites More sharing options...
Austin Jonas Posted December 14, 2020 Report Share Posted December 14, 2020 Yeah it just shows 2 aces whenever you sit down. When the hand actually starts, your cards will change. Link to comment Share on other sites More sharing options...
Aieos Posted December 14, 2020 Report Share Posted December 14, 2020 This is a known bug and a fix is supposedly in the works. There is no ETA on release. Link to comment Share on other sites More sharing options...
Miky Posted December 14, 2020 Author Report Share Posted December 14, 2020 can i get a refund for this? Link to comment Share on other sites More sharing options...