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Cidos

Forgot account email and I can't sign in anymore

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Account - Cidos (Can't sign in to account)

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Issue Being Reported: few months ago I tried to add two step verification , and now it's asking confirmation on account but I forgot my mail and I can't sign in

Date and Time of Issue (provide timezone): 11:40 PM UTC +2 on 21/March/2020

Your characters name: Andrew , I didn't remember it because I changed it at PD station

Other player(s) involved:

Evidence and/or notes worth mentioning: https://imgur.com/gallery/tIbNdae , I just know password , and I registered a a account on @gmail.com , and I think so that I have same IP 

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Issue Being Reported: I'm not receiving an email to verify my in-game account.

Date and Time of Issue (provide timezone): 12:00 PM EST on 20/JAN/2019.

Your characters name: Thomas_Voight

Other player(s) involved: N/A

Evidence and/or notes worth mentioning: My email service is gmail.com. 

Edited by Cidos
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Hey! Contact any Senior Admin plus on Discord, they will be able to manually verify your account. From there you can enable two factor authentication which means you do not need to use that email to verify. After that you will be able to change your email. Best of luck! 🙂

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