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Forgotten username/passsword

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2 months ago, my friend finished quiz and all other writings needed, and after that he went working in another country. Now he would like to see is he accepted in the meantime, but he can not remember his username or password, and we don't know how to restore it? Trying with panel gives you option to write Username and then try to restore but no way to try restoring with actual mail. Is there any chance this can be resolved?

Edited by Ricko
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