Jump to content
Grimshak

Grimshak - No Verification E-mail after 10 hours

Recommended Posts

Issue Being Reported: I have not received my verification e-mail after around 10 hours. A friend and I were both joining, and he submitted his registration after mine and received it immediately. I've attempted the following:

  • Checked "Spam" as well as "All Mail", then perform a search of my entire Inbox for "Eclipse".
  • Went to the panel and attempted sign-in, but receive the error that I haven't verified.
  • Reset password via the panel (to see if maybe I mis-typed my e-mail). I received the password reset e-mail immediately and had no issues there.
  • Created a second account using a different e-mail address. Same behavior with that e-mail address as well. 

Date and Time of Issue (provide timezone): Created account at approximately 5:00 AM UTC on Sunday, June 30th.

Your characters name: Not yet created.

Other player(s) involved: Accounts affected are "Grimshak" and "GrimshakOG"

Evidence and/or notes worth mentioning: 

 

Thank you for any and all assistance!

Edited by Grimshak
Link to comment
Share on other sites



×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use and our Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.