SiyaHsaL Posted February 3, 2023 Report Posted February 3, 2023 (edited) Issue Being Reported: I'm not receiving an email to verify my in-game account. I see that my e-mail is incorrect. Date and Time of Issue (provide timezone): 09:10 AM EST on 03/FEB/2023. Your characters name: Cesar_Mendez Other player(s) involved: N/A Evidence and/or notes worth mentioning: My email service is hotmail.com. ([email protected] I haven't been playing for a while, I wanted to connect to server again today. But unfortunately my e-mail has been registered incorrectly and I can't get the verification e-mail. Need a developer to fix it please. Also can't use the Google Authenticator app because I changed my phone. Edited February 3, 2023 by SiyaHsaL Grammar
notecho Posted February 4, 2023 Report Posted February 4, 2023 Hi there @SiyaHsaL, These requests can now be made here: https://forum.eclipse-rp.net/forum/180-account-support-requests/ Please read over "[Information] Account Support Requests" for further instructions and we can help you out from there!
SiyaHsaL Posted February 21, 2023 Author Report Posted February 21, 2023 (edited) On 2/4/2023 at 10:59 PM, notecho said: Hi there @SiyaHsaL, These requests can now be made here: https://forum.eclipse-rp.net/forum/180-account-support-requests/ Please read over "[Information] Account Support Requests" for further instructions and we can help you out from there! Excuse me. I posted a support request on the page you have given me. It has been around seventeen days but no one answers. No help. Can you help? @notecho Edited February 21, 2023 by SiyaHsaL
