Hello.
I made a report recently on, let's say, PLAYER A. Let's also say, that report was done on a Monday. While I understand it takes time for moderators to respond to everything (4 days for my report). I have recently learned however, the moderators can give a 24 hours notice for any player being reported on, to respond. In my case, they also tagged PLAYER B to respond in the same time frame. PLAYER B was a victim in the reported event, but he broke character for 5 seconds or so to assist in helping with game UI.
However, the point is that I feel 24 hours is not an adequate amount of time for players to respond. It brings a higher chance to lack hearing of the accused's side of the story, to bring "swift justice".
This is just my opinion, and my belief. I understand that this is not what everyone will agree to, but I wanted to voice this, to start an open conversation.