DISCLAIMER: This is in no way meant to attack staff, im aware they try their best and some of them do go above and beyond. This is a general suggestion.
A HUGE problom I have noticed is that staff dont seem to want to respond to in game reports. This can be infuriating for many reasons. For example, I was evading cops and went to swim across the canal to the other side after ditching my car. I experinced a glitch where I instantly got downed when going in the water. I made a report and so did some of my freinds. No one responded. The intresting part of this, when I spawned in the hospital I saw admins actively roleplaying. This goes beyond bugs but also for rulebreaks and often leads it to week long forum reports.
I know what im about to say may not go over well with staff, and if I do hurt anyone feelings I apologize.
But its to the point where admins just seem to play for the roleplay and perks and not actually help people who need it. I can only think of a very few amount of admins who actually take reports and put it above roleplay. And to the proof of this, ive seen multiple admins repairing their cars with /commands, and using their commands for personal gains or using their admin status only when it benefits them in that situation.
This also leads me to my next point one that has been proven and tested, admins put legals over crims. Ive have been on both sides and find that admins respond almost instantly when I do a report as on duty for DOC or etc. On crim it gets left. Ive seen this happen in action to. Ill have an active report open and a cop makes a report and a admin is there instantly while my report goes unnoticed. Sometimes I have to PM an admin just for a response.
This is extremely aggravating and makes it seem like no one cares. The lack of care some admins seem to exhibit really makes it hard to want to play. In my opinion the community should come before RP. Admins should be ready to put the hostage situation aside and hand it iff to someone else and respond to reports that need attention.
Im hoping this can be addressed. Thank you and leave your opinions below.