Drexid Posted January 29 Report Share Posted January 29 I followed the steps as requested. but when I want to login to the game. I did not get a two-factor authentication prompt and was in the game. But on the Eclipse site, the two-factor authentication is still active. So... what now? Link to comment Share on other sites More sharing options...
Timmaayy Posted January 29 Report Share Posted January 29 Did you logout / switch user? Link to comment Share on other sites More sharing options...
Drexid Posted January 30 Author Report Share Posted January 30 Do you mean in the Ragemp application? the login screen? I playing from a completely new PC setup. because the previous one got destroyed by the house fire I had. reason I also lost accent on my two-factor authentication. Link to comment Share on other sites More sharing options...
Drexid Posted February 5 Author Report Share Posted February 5 This is what I get when I try to log in. the panel on the eclipse site. I can log in through Ragemp and play on your server I do not get a two-step verification. only when I try to log in on the eclipse site. Link to comment Share on other sites More sharing options...
isBrainDed Posted February 9 Report Share Posted February 9 Something that I have noticed is that I sometimes have to use 2FA IG and that usually only seems to happen when my IP changes, same reason as to why my login info is deleted every time I restart PC. I am 99% sure that if you tried to login from another household/IP to your Eclipse Account in-game it would request for you to input your 2FA. Link to comment Share on other sites More sharing options...
Drexid Posted February 11 Author Report Share Posted February 11 The issue is more I used a two-factor authentication on my phone. But I didn't play for a while and for the time being, I switched phones in the time. I can play in the game and log in. For some reason, I don't need to put the two-factor authentication if I'm logging into the game. But for their Eclipse panel login, I get a request to use my two-factor authentication. Link to comment Share on other sites More sharing options...
isBrainDed Posted February 11 Report Share Posted February 11 If possible, try using a VPN with location set to another country Link to comment Share on other sites More sharing options...
Timmaayy Posted February 12 Report Share Posted February 12 The above method will reset your 2FA for the panel too, did you not receive a code in your email? Link to comment Share on other sites More sharing options...
Drexid Posted February 20 Author Report Share Posted February 20 Hi, I do not get an email to reset it. I did check my spam. Link to comment Share on other sites More sharing options...
Timmaayy Posted February 21 Report Share Posted February 21 Please private message me your email Link to comment Share on other sites More sharing options...
Timmaayy Posted March 7 Report Share Posted March 7 You can now remove/reset 2FA on the panel here - https://eclipse-rp.net/panel/ Link to comment Share on other sites More sharing options...