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Grisa

2-factor authentification

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Posted (edited)

I lost my phone and i didn't play for months. Is there a way to play again on same account? I cannot login because of stupid google authenticator. Please help 😞

(Sorry about last topic, i didn't log in so i can't delete it)

 

Edited by Grisa
Posted

Hey there.

Do you have your google authenticator backup key/QR code saved anywhere? If you have, then you could use that to regain access. 

https://support.google.com/accounts/answer/1187538?co=GENIE.Platform%3DDesktop&hl=en - This might prove useful.

If you are unable to recover your google authenticator account however, I suggest you get in contact with the devs to remove your 2FA.

Let me know if/when you've solved your issue!

Posted

Try contacting a head admin+ on discord about it, unfortunately nothing else can be done here. If they don’t respond immediately then remain patient and try again later.

 

Locked and Archived. 

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