It is very unfair to ban people without giving them a chance to justify themselves. My friend was just recently banned, although he didn't even cheat. And there is no way to prove that my friend is not a cheater. My friend has already tried to write to support, but all he got in response was, "Sorry, but there's nothing we can do to help. You have been banned forever for using third-party programs.". Why would anyone use third-party programs in Grand Theft Auto at all? There is no point or pleasure in it. Although on the other hand, any user can type into Google cheat services, so don't blame the players for everything.