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silikonas

85k$ refund

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Date and time (provide timezone): ~23:30 CEST
Character name: Aleksey Morozov
Issue/bug you are reporting: I was playing poker and went all in ~90k 2 guys called with 10 and 5 k the guy who betted won ~90k and the guy who betted 10k won ~25. I lost everything. I should have got my 85k back!!

IMG_8850.JPG

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@silikonas just wanna help you out couse admins don't respond too quick, if u really wanna get a refund you should provide the full situation. The situation is not clear what so ever. What did u have? What was on the table? The screenshot only shows that someone won the pot.. What was the actual bug? Good luck, and if it was a bug I hope you do get it back.

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@Pybas I got instantly kicked from the table but the guy who won 84k betted 5k and the guy who betted 10k won ~25k. becouse i betted 85k i should get that 84k back by real poker rules.

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2 hours ago, silikonas said:

@Pybas admins can find that guy who won 84k and he will say that i should get that money

That's not how this works. If you don't have evidence, admin does nothing.

If you don't have video/screenshots of table, you can forget about the money.

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Unfortunately without sufficient evidence I am unable to approve this refund request.

  Quote

Evidence is required in order to obtain a refund - unless it is due to a confirmed Eclipse Roleplay bugs, developers will not check logs to validate your claims as this would be simply too time consuming. It is recommended to keep record of your major assets in which you would need a refund for upon unexpected loss.

Many thanks,

- Toony

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