Jump to content

Frequently Asked Questions (FAQ)

Recommended Posts

Frequently Asked Questions

  • I have lost my login name and (or) password, how do I recover them?
    You can recover your in-game credentials, by entering our UCP (user control panel) http://panel.eclipse-rp.net/ and selecting reset password. Alternatively you may visit the password reset page directly https://panel.eclipse-rp.net/public/forgot/
  • I have donated, but have not received my credits, who should I contact?
    In regards to all credit related matters, please do not hesitate to contact the founders, Osvaldon#5009 or nobodyltu#2087, in our Discord server. If you are not yet part of it, join it here https://discord.gg/y2gxAjg
  • I cannot join the server and am stuck at "loading package list", how do I resolve it?
    If you are unfortunate enough to have this problem, a known solution is to delete your ECLIPSE client resources from RAGE\client_resources\ and replace them with the latest version of ECLIPSE client resources. Having the updated files will not try to load the package list.
  • I cannot customize or see my characters at the character selection screen, how do I resolve it?
    Try troubleshooting by launching the game from another computer, if that's unavailable, try connecting with a different Internet connection, for example, try switching to another WiFi or insert your Internet cable directly into your computer's socket. Another solution you may try is to connect through a VPN (a good choice is https://windscribe.com ).
  • Like 1
Link to comment
Share on other sites

This topic is now closed to further replies.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use and our Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.