Gataki Posted Wednesday at 02:18 AM Report Share Posted Wednesday at 02:18 AM (edited) Character to be refunded: Stela Cater Date and time of incident: [23/1/2023 12:50 AM] - [23/1/2023 4:40 AM] - [23/1/2023 Later that day] - [24/1/2023 - 10:20 PM] Requested refund (what and how much): 64,800$ Description of incident resulting in loss: Due to a server crash my store orders were canceled but they did not get refunded. Only the orders for BEVERAGE_WATER were canceled all of the other orders from the first screenshot were completed before the server crash. The orders were canceled 4 times, each water order was 16,200$ in total. Evidence of loss: No evidence from the first store order. I hope it can be found at the logs hopefully. Screenshot 1 - 1674436656 | Lost at server crash [23/1/2023 - 4:40 AM] Screenshot 2 - 1674443029 | Lost at server crash [23/1/2023 - Later that day] Screenshot 3 - 1674588195 | Lost at server crash [24/1/2023 - 10:20 PM] Comments: I don't know the exact time of when the orders were made but they should be a couple of minutes before I took the screenshots, I have the time stamps with the screenshots. Above at the [Date and time of incident] I have the times when the server crashed. I dont have screenshot of the very first order but it was made sometime before the first crash [23/1/2023 12:50 AM]. Edited yesterday at 02:23 AM by Gataki Quote Link to comment Share on other sites More sharing options...
HotPipinLeo Posted 7 hours ago Report Share Posted 7 hours ago Pending review Quote Link to comment Share on other sites More sharing options...